Uma Sundaram MD FAAP LLC
Patient Experience:
We work hard to win loyalty with every patient, every time. We will be focusing on Customer Experience indicators, namely -- Value, Treatment and Operational Excellence.
Our office staff has the ability to make patients feel comfortable and be courteous.
Our patient care is clinically excellent and medically necessary! Doctor’s bedside manner and her willingness to listen.
Efficiently handle insurance and billing such as accuracy and timely filing of claims and informing parents by sending eStatements monthly.
Timeliness of Appointments.
There are times that we need to see sick children the same day (urgent care) and it causes some delay.
We also take care of newborn with rare diseases. Occasionally the Dr. Uma has to attend to patients that needs emergency care. We appreciate your patience and understanding.
Suggestions:
We strive to deliver the quality of service and Center of Excellence in what we provide. If you would like to offer any suggestions, please send us an e-mail or leave a message by selecting option 4.
Thank you. |
